Customer Testimonials


If you need friendly  advice from a seller who is committed to ensuring you are entirely satisfied than I highly recommend “The Guitar room".
I was looking for a thin necked guitar; I contacted Scott of the Guitar Room who patiently listened to ensure he knew not only what I wanted but also what would actually be best for me . He recommended a secondhand Jackson Soloist Guitar. The price was excellent  and he even hand delivered it when I got back from work one evening - for free.

Scott even got in touch a few weeks later to ensure I was happy with my purchase.  

I can't recommend 'the guitar room' enough. I bought a Jackson from them with custom EMZ h4 pickups via their ebay service. It arrived in ideal advertised condition, and was even better than the pictures provided.
They're exactly the kinds of people you want to deal with on ebay. I was contacted almost immediately with contact details and to arrange delivery. Throughout the process, the emphasis was on my needs being met, and proof was provided that I was getting what I paid for at each phase.
They're good musicians and genuine guitar enthusiasts, and care about having an excellent reputation as re-sellers or quality guitars and accessories.
I'll definitely by from them again

Howi_a

Hi I have recently purchased a Jackson from Scott at guitarroom great guitar with excellent service and value for money even had a gig bag thrown in with the guitar which was not included, will definitely be buying future guitars from guitarroom !

Over the past 4/5 months I have purchased numerous guitars from the guitar room, well where to begin, the guitars are higher end guitars, they are in excellent condition and the set up is phenomenal. The guitars are exactly as described by Scott. Scott is a fantastic person to buy from as he allowed me the opportunity to come demo the guitars in person and not just ship them out, he's overly honest about each guitar he sells which from a buyers point is fantastic, his prices are greatly affordable in comparison to buying 2nd hand from shops. On arrival at Scotts to come demo and collect I saw more guitars even more suitable to my playing style that Scott aptly accommodated me by allowing me demo them and at which point I made a change to my original purchase plan, again no problem to Scott at all, I personally have recommended Scott and the guitar room to fellow musicians that may be on the lookout for a new axe, Scott has also taken the time to track down a particular guitar for me, to which I now own, don't hesitate folks if you need an upgrade or just fancy something new/different head to the guitar room.

Russ Connor, avid guitar fan and active musician.

Having for years wanted to own a Fender Stratocaster I was given the chance to buy one as a 60th birthday from my family - spurred on by watching 10CC in Eastbourne in Early Oct my mind was made up the only problem was - I know nothing about them or how to play where do I go for advise ? Enter Scott - I must have emailed him several times as he had some excellent unmarked examples for sale ! Scott's approach was very supportive - having identified one peach of a guitar (backed by friends who own guitars) I was sent numerous pictures of  a honey coloured power house model which looked like new old stock i.e. never used. As Scott had only just acquired the guitar he set it up and tried it out and even phoned me so I could hear it!  He personally vouched for its condition and suggested I go to his house and view at which time he would show me other models and play it for me. So having been warmly invited into his guitar room (wow so many examples!) Scott demonstrated this fantastic guitar , it was everything described and more so we struck the deal there and then - he even threw in a Fender gig bag, guitar tuner, amp lead and picks ! so off I went ready for lessons and an audition with Status Quo!  Fantastic experience , a great bloke to deal with and he also keeps in touch to see how I am getting on - highly recommended person to buy a guitar from - Oh his prices were also the best !!!

Martin Roberts

Bought a fully upgraded ESP Warbird from Scott,
Epic guitar, sounds and looks so much better than
Stock. Will definitely buy from him again.
Top guitars,Top guy.

Stratocaster Std in sunburst from Scott at the Guitar Room.
A very pleasing experience, no pressure, I had looked at several online and he let me try all of them without trying to influence me (ie. trying to sell me the dearest one, LOL).
I came away feeling that I had got a 'keeper' and made a new friend in Scott.
Give this guy a call if you are after a decent guitar and don't want to shell out an arm and a leg.
Many thanks Scott,

Cliff Hanson.

Hi i recently advertised a guitar on the Internet for sale and scott replied to the add as it happened he was travelling to the north west of England a few days later and asked if I could keep it till he was in Manchester  of which id did
Scott kept in touch with me on a daily basis and stayed true to his word he collected the guitar
Scott also brought a guitar with him that i was intrested in like it said in his add it was in fantastic condition fully working with no issues whatsoever
Scott had to travel elsewhere in the UK for a few days  and on his way home delivered the guitar to me at his expense
i can't recommend scott enough if you see a guitar on this site i strongly urge you to  cantact scott he will personally offer you help and advice on your purchase and believe me you will not be disappointed pitty there's not more guys like this around offering such a fantastic honest and reliable service
I hope to stay in touch with scott and hopefully do some more business with him in the future his help and service was second to none
Id like to wish theguitaroom all the best for the future

Bought a Mexican Strat from Scott. Great guitar, great price and he knows his stuff too.

I bought a jackson off Scott and I can thoroughly recommend him...I had a chance to try any guitar that I wanted..so had plenty  of time to choose  the right guitar for me.  very happy with my purchase . .and a very fair price

I purchased alate 90s Fender Usa Stratocaster from The Guitar room and would give the whole experience a 5 star rating, Scott has a great setup just 30mins drive from my home in north London, I was able to test drive the guitar through an amazing Marshall stack in a relax atmosphere . The Stratocaster was setup perfectly and was offered infantastic condition. Scott really takes pride in the service he delivers and his showroom offers a sense on intimacy which is a far cry from a noisy shop atmosphere. I look froward to my next purchase

Jamie Willesden Green

Bought a Peavey Wolfgang on Ebay from Scott.

Picked up within two hours of the purchase!

Fantastic guitar, in immaculate condition

Great communication and friendly service


Have already recommended to others in our band.

I've had my heart set on a Stratocaster for some time, but being quite new to playing guitar, I couldn't justify the price tag for a new one.  I found the Guitar Room's website by chance, and I'm so glad that I did.  The site had a wide range of Fender Strats, all looking in great condition and offered at very reasonable prices.  Having made an initial enquiry, and exchanging mobile numbers, I was promptly contacted by Scott.  Straight away I could tell he was a friendly guy, who loved his music and guitars.  We arranged for me to visit the showroom.

When I arrived, Scott had set up his amp, and I was encouraged to try as many guitars as I liked, taking my time, before I buy.  Having now seen the guitars that were advertised on the website, I can state with confidence - they are as good as (if not better than) they look in the photographs.  I purchased a strat that was absolutely immaculate - hard to believe it wasn't brand new!  I'm very happy with it.

Scott, you're a true gent, and a pleasure to do business with.  I will certainly get in touch when I'm considering my next purchase

"The guitar room is a great find. Scott knows a lot about the guitars they're selling, you can clearly see that he's also a musician and guitar lover, and he sells the guitars he'd like to buy.


Quality Metal guitars aren't that easy to find, and sometimes new models are just overpriced, this is what's great about this place: You can look at their stock anytime and they're all really interesting guitars, the guys at The Guitar room have repaired them and set them up professionally, they make sure that they play, sound and look great, and still you have used guitar prices. This store is a gem if you like rock guitars and want to expand your collection without breaking the bank."

I bought a Jackson guitar from Scott two months ago. The price was honest, the guitar well set up and not looking second hand at all, and as a bonus it had been inspected by Scott's own guitar tech - something you do not get from any shops around!

Due to me travelling for work I met Scott around 10 pm in the evening, he was very helpful and welcoming although it was really unsocial hours. 

With the deal he threw in a nice Jackson Gigbag which alone would cost you £70.

Overall I have had only good experiences with Scott, even if you call him and ask him for advise two months after you bought the guitar he is as helpful as ever. 

To make it short:

If you want to hit the jackpot

get your new guitar from Scott.


Al Janders - Northampton

I bought a Red 2002 Fender Stratocaster from Sc ott at the guitar room after seeing it advertised online on a auction site and after speaking with Scott and having confidence that this would be the one that I was looking for we did a deal and I got it collected. I was very pleased when the guitar got to me as it was everything I expected and more!. Very very tidy, superb action, well setup and perfect in every way.

All in all a very happy customer, I have even asked Scott to source me a very rare guitar that he assures me that he will find and I have every confidence that he will.

I found the guitar I'd been after for quite some time through Scott @theguitarroom.net  and was really happy with the quality and condition of the guitar. Had a full setup before it was listed so it sounded and looked great. So great in fact I played it at Bloodstock 2016 alongside bands such as Slayer, Gojira and Anthrax. I'd definitely recommend popping in to see Scott and checking out his current range of guitars if you're after something of good quality without destroying your wallet.. 


Neil Hudson - KRYSTHLA

I went to see Scott for a second guitar as I recently had bought one off him and had a very good experience; I could not be happier: great set up Jackson DK2 with brand new set of strings, plays and looks amazing at a very honest price! Scott was ever so helpful as I could only come and see him during unsocial hours, he always tries to be helpful and genuinely is interested in the customer's requests and satisfaction. Great guitar, great price and last but not least a great guy to do business with!

Thank you, Scott!


Al Janders - Northampton

After numerous questions and answers via emails and texts, I bought a Jackson from Scott over the internet. The guitar arrived the very next morning, professionally boxed and very well protected. It was in absolutely pristine condition, not a scratch or mark anywhere on it, which for a twenty year old guitar is quite amazing. Very reasonable price as well. And the sound these Jacksons put out is truly awesome.

I would have no problem at all in recommending the guitar room to anyone looking for a used guitar. If my DKMGT is anything to go by then you really cant go wrong. Cheers Scott.


Best Regards Clive Williams, Swansea

I made a 200 mile round trip to buy a Fender Strat off Scott purely on the strength of the price and description. But when I arrived to pick the guitar up I got a full demo and as much time as I wanted to try the guitar out. And it's condition way exceeded my expectations. It may have been a 2008 model, but it could have easily have rolled out of the factory the day before. Really great friendly service and well worth the travelling. I'd buy off him again.


Peter - Tamworth

Hi Scott,

I just wanted to drop you a note to say a massive thanks for such a smooth purchase, not only am I delighted with my new Jackson Kelly, but I was massively impressed by your customer service which was well above and beyond what I would expect from an ebay purchase.  The free case, strap, straplocks and pick also came as a very welcome surprise as it is so rare that you get 'owt for nowt' these days!! 


Many thanks,

James

The awesome clean guitar without a single mark arrived safely and must say, you really care about guitars like me. 

I personally recommend your services to anyone reading this review. Perfect service with total care in every aspect and detail. 

Thanks and will always be back. 


Gesso Mysticeyes. 


Definitely won't regret the purchase: I saw the guitar (a Jackson DK2M in white) on theguitarroom's ebay store and was in love right away.

 

From then on, it couldn't have gone smoother: The seller answered all my questions concerning shipping to Germany on the spot and even helped me with minor ebay problems. Had some fun chats too. The shipment was very quick as well and because The Guitar Room even put the guitar in a free hardcase, the guitar arrived in pristine condition - well, except for some scratches on the guitar's body which were displayed before on the item's ebay page. After all, it was used before.


What surprised me most, was that it was almost in tune when I opened the case and played the instrument. And that was a feast: The sound is great, the handling just what you would expect from an 80s-like shredding weapon like the DK2M. In a nutshell: Great purchase. If wouldn't be as satisfied with the Jackson, I would buy another one at The Guitar Room!


Tino

Really nice guy with pretty much a museum of guitars to try brought an ibanez for a great deal with no push for sale

I came across the Guitar Room on eBay whilst shopping for a new guitar and after visiting the website I contacted Scott to discuss a couple of the guitars, and he pointed me in the direction of an ESP LTD KH-25 with a pair of EMG 81/60 pickups based on what I was looking for. Still split between a couple of the guitars, Scott recommended that I come down and try them out to see which I liked best, but being based in York it was quite a trip down. Scott mentioned that he was coming up to York a few weeks later and offered to bring the guitars up for me to try with my own set up so that I wasn't buying blind (an offer which amazed me!) and having tried the guitars I totally fell in love with the KH-25. Scott didn't push the sale hard at all and showed a great passion for guitars and making sure that the guitar was the right one for me, even calling a few days later to make sure I was still happy with the KH-25. I cannot recommend the guitar room highly enough - not only are the guitars fantastic, but the people are too - it will definitely be my first port of call next time I'm in the market for a new guitar.


Harry Rodgers  

I purchased a Strat for my son from Scott @ the Guitar Room all I can say is amazing service.

The guitar had been serviced prior to me collecting it and was in excellent condition, I was so impressed with it I got my guitar serviced and again not just brilliant but fantastic value for money, I will be using them for all my guitar needs from now on.


Brett

Scott is incredibly knowledgable and very welcoming. My son loved visiting and came home with a quality guitar. I’m sure we will be visiting the guitar room again in the future as my son increases his collection. Thank you so much.

Ruth

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